Res provides a mediation service for NHS organisations using ACAS trained mediators specialising in resolving professional conflict such as that between clinicians, or between clinicians and managers. Our mediation package includes:
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Initial collateral review of issues and background to conflict or complaint
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Individual party interviewing
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Group mediation using a facilitated mediation model
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Resolution reporting for HR
A mediation is normally run over 1-2 days depending on availability of parties and urgency of request.